Connect device sales, service tickets and customer support.
Coree connects hardware inventory, quotations, installations, warranties, support tickets, technician visits, service contracts, recurring support and customer billing.
Built for IT hardware suppliers, managed-service providers, repair teams and technical-support businesses that need better control of devices, customer requests and field work.
Move every request from enquiry to quote, field work and follow-up.
Keep sales, inventory, support, technicians and finance connected throughout the customer lifecycle.
Receive the Request
Capture a sales enquiry, support issue, device requirement or installation request.
Quote and Schedule
Prepare hardware or service pricing, confirm availability and schedule required work.
Complete the Work
Deliver equipment, perform installation or repair and record technician activity.
Invoice and Follow Up
Complete billing, update warranty or service history and keep future support connected.
Keep devices, customers, tickets and technician work connected.
Give sales and support teams the information needed to serve customers while management maintains visibility across stock, field work and service commitments.
Device and serial tracking
Sales quotations and equipment orders
Support tickets and issue history
Technician visits and installations
Warranty and service-contract visibility
Practical tools for device sales, support and service delivery.
Manage hardware, customers, tickets, technicians, warranties, service agreements and billing in one connected workspace.
Device and Serial Tracking
Track laptops, desktops, printers, routers and other equipment using serial or product references.
Sales Quotations
Prepare hardware, installation and support quotations with clear products and service lines.
Support Tickets
Capture customer issues, assign responsible staff and maintain support history.
Technician Visits
Schedule on-site installations, repairs and technical visits with customer and job information.
Warranty History
Keep device sales, warranty periods, repairs and customer service history connected.
Service Contracts
Manage recurring support, managed-service agreements and contract renewal activity.
Hardware Inventory
Monitor available, reserved and incoming devices, parts and accessories.
Supplier Purchasing
Purchase hardware, replacement parts and accessories against stock or customer demand.
Customer Management
Keep customer contacts, devices, purchases, support tickets and contract history connected.
Technician Scheduling
Coordinate technician availability, customer appointments and field-service workloads.
Service Billing
Connect hardware sales, installations, repairs and recurring services to billing.
Support Reporting
Review device sales, ticket volumes, technician work, contracts and service revenue.
See hardware sales, support workload and service performance from current data.
Use current operational records to understand customer demand, technician workload and recurring-service performance.
Hardware sales and quotations
Open and resolved support tickets
Technician workload and visits
Warranty and repair activity
Active service contracts
Service revenue and billing
Connect customer relationships, device sales, support, field work and recurring services.
Bring the applications used across IT hardware and support into one connected service environment.
Leads and customer relationships
Hardware and service quotations
Devices, parts and accessories
Customer support tickets
Installations and technician visits
Recurring support and service contracts
Reduce gaps between sales, stock, support, technicians and billing.
Give your teams one operational environment while management gains clearer visibility across customers, devices, tickets and recurring services.
Better Visibility
See devices, tickets, technician work and contracts more clearly.
Connected Customer History
Keep devices, purchases, support issues and field work connected to the same customer.
Better Decisions
Use current support, workload and revenue information to improve service decisions.
Connect devices, customers, support tickets, technicians and recurring services in one platform.
See how Coree can help your IT hardware and support business improve device tracking, customer service, field support, warranty management and recurring contracts.